<p><strong>The client added​<span style="font-size:14px"><span style="font-family:lucida sans unicode,lucida grande,sans-serif">&nbsp;:&nbsp;&nbsp;</span></span><span style="font-family:georgia,serif"><span style="font-size:16px"><span style="font-size:14px">{your_user_nam}</span></span></span></strong></p>

<p><strong>New ticket in the section : <span style="font-size:14px">{cat_name}</span></strong></p>

<p><strong>The subject of the ticket<span style="font-size:14px"><span style="font-family:lucida sans unicode,lucida grande,sans-serif"><span style="font-family:times new roman,times,serif"> :<span style="font-size:16px">&nbsp;</span></span></span></span><span style="font-family:times new roman,times,serif"><a href="http://{ticket_show_url}"><span style="font-size:16px">{subject}</span></a></span></strong></p>

<p><strong>Importance​<span style="font-family:times new roman,times,serif"><span style="font-size:14px"> :&nbsp;<span style="font-size:16px">{priority}</span></span></span></strong></p>

<p><strong><span style="font-family:times new roman,times,serif"><span style="font-size:16px">status&nbsp;</span><span style="font-size:14px">:&nbsp;</span><span style="font-size:16px">{status}</span></span></strong></p>

<p><strong>You can view the ticket on the following link</strong></p>

<p><span style="font-size:12px"><strong><a href="{ticket_show_url}"><span style="font-family:lucida sans unicode,lucida grande,sans-serif">{ticket_show_url}</span></a></strong></span></p>

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